Professional Communication Skills in Healthcare Course
This course equips healthcare professionals with vital communication skills for effective patient interactions. Participants will master clear explanations of complex medical information, empathetic responses in high-pressure situations, patient-centred consultation structures, shared decision-making via motivational interviewing, and safety-netting instructions. These competencies foster trust, improve adherence to care plans, and enhance outcomes for patients and their families in time-constrained settings.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Enhance your professional communication abilities through this practical course. Master explaining medical conditions and risks clearly, structuring efficient consultations, and facilitating shared decision-making confidently. Utilise motivational interviewing techniques, empathy expressions, and straightforward checklists to manage challenging emotions, engage families suitably, and develop understandable, feasible care plans that patients adhere to.
Elevify Advantages
Develop Skills
- Deliver clear medical explanations by simplifying complex diagnoses into plain, accessible language.
- Conduct patient-centred consultations by structuring brief visits to build clarity and trust.
- Show empathy under pressure when addressing patient fears, anger, and family conflicts professionally.
- Facilitate shared decisions using motivational interviewing to match care with patient values.
- Apply safety-netting skills to provide memorable follow-up, risk, and return instructions.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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