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Patient Communication Skills Course

Patient Communication Skills Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Gain skills to manage tough patient interactions with confidence using clear language, empathy, de-escalation methods, and SPIKES for bad news delivery. Practice scripts, family meetings, follow-up plans, and self-care routines to avoid burnout and improve team collaboration.

Elevify Advantages

Develop Skills

  • Master tough conversations using SPIKES protocol, tone control, and body language effectively.
  • Explain medical diagnoses in simple terms with teach-back methods and no jargon.
  • Quickly de-escalate patient emotions like anger, denial, and fears using empathy techniques.
  • Facilitate family meetings to align care wishes, discuss DNR orders, and record decisions.
  • Safeguard personal wellbeing and team support through debriefs and burnout prevention.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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