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Patient Communication Skills Course

Patient Communication Skills Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Gain skills to manage tough patient interactions with confidence using clear language, empathy, de-escalation methods, and SPIKES for bad news delivery. Practice scripts, family meetings, follow-up plans, and self-care routines to avoid burnout and improve team collaboration.

Elevify Advantages

Develop Skills

  • Master tough conversations using SPIKES protocol, tone control, and body language effectively.
  • Explain medical diagnoses in simple terms with teach-back methods and no jargon.
  • Quickly de-escalate patient emotions like anger, denial, and fears using empathy techniques.
  • Facilitate family meetings to align care wishes, discuss DNR orders, and record decisions.
  • Safeguard personal wellbeing and team support through debriefs and burnout prevention.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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