Interpersonal Skills for Healthcare Professionals Course
Elevate your patient interactions and team dynamics with actionable strategies for empathetic listening, conflict de-escalation, and precise communication. This targeted course equips healthcare professionals to foster trust, alleviate stress, and optimise collaboration using proven, evidence-based methods in clinical practice.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Enhance interpersonal skills through a concise, hands-on course emphasising empathetic and clear communication in healthcare environments. Master active listening, nonverbal signals, and frameworks for teamwork, conflict management, and shift handovers. Apply practical scripts, de-escalation techniques for upset patients, rapid interventions, and develop a tailored action plan backed by succinct, research-supported materials.
Elevify Advantages
Develop Skills
- Develop empathetic listening by practising active engagement and affirmation during patient consultations.
- Master nonverbal communication using body language, gaze, and proximity to rapidly establish rapport.
- Acquire de-escalation skills with concise scripts to soothe patient anger, fear, or distress.
- Implement team handover protocols like SBAR, I-PASS, and I-statements for effective information exchange.
- Create personal action plans featuring 3–5 everyday routines to enhance empathy and manage stress.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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