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Interpersonal Skills for Healthcare Professionals Course

Interpersonal Skills for Healthcare Professionals Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Enhance interpersonal skills through a concise, hands-on course emphasising empathetic and clear communication in healthcare environments. Master active listening, nonverbal signals, and frameworks for teamwork, conflict management, and shift handovers. Apply practical scripts, de-escalation techniques for upset patients, rapid interventions, and develop a tailored action plan backed by succinct, research-supported materials.

Elevify Advantages

Develop Skills

  • Develop empathetic listening by practising active engagement and affirmation during patient consultations.
  • Master nonverbal communication using body language, gaze, and proximity to rapidly establish rapport.
  • Acquire de-escalation skills with concise scripts to soothe patient anger, fear, or distress.
  • Implement team handover protocols like SBAR, I-PASS, and I-statements for effective information exchange.
  • Create personal action plans featuring 3–5 everyday routines to enhance empathy and manage stress.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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