Patient Safety and Quality in Healthcare Services Course
This course provides essential tools and strategies for enhancing patient safety and quality in various healthcare settings, focusing on error prevention, analysis, and sustainable improvements.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
The Patient Safety and Quality in Healthcare Services Course equips you with practical tools to minimise harm, prevent errors, and enhance outcomes in emergency departments, wards, ICUs, and surgical units. Master FMEA, RCA, KPIs, dashboards, and safety huddles, implement just culture principles, conduct root cause analyses, develop resource-efficient projects, and create sustainable interventions that involve staff, patients, and families for safer, higher-quality care.
Elevify Advantages
Develop Skills
- Clinical risk mapping: quickly identify high-risk pathways across hospital units.
- Root cause analysis: utilise RCA, FMEA, and 5 Whys to avoid recurrent harm.
- Safety metrics and dashboards: monitor errors and display KPIs for prompt action.
- Lean improvement design: apply PDSA and pilots to implement safe care changes swiftly.
- Just culture leadership: promote open reporting among staff, patients, and families.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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