Traveler Services and Customer Care Course
Gain expertise in traveller services and customer care through practical scenarios. Master handling airline disruptions, hotel problems, special requests, and urgent incidents, while communicating effectively, reassuring distressed guests, and safeguarding traveller satisfaction alongside business revenue.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This Traveller Services and Customer Care Course equips you with essential skills to manage disruptions, special requests, and emergencies confidently. You will learn to explore viable solutions, address airline and hotel challenges, negotiate effectively, and maintain precise records. Develop robust communication abilities, leverage practical templates, and provide prompt, dependable assistance to ensure seamless travel experiences.
Elevify Advantages
Develop Skills
- Airline disruption handling: rebook swiftly, minimise costs, safeguard traveller rights.
- Hotel issue resolution: resolve overbookings, arrange alternatives, restore guest confidence.
- Special request management: record requirements, verify with hotels, prepare reliable backups.
- Incident triage skills: evaluate urgency, assess risks, respond to time-critical situations.
- Professional customer communication: use empathetic scripts, send clear emails, apply ready templates.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses come with a certificate?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course