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Tourism and Leisure Reception Officer Training

Tourism and Leisure Reception Officer Training
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This practical course equips you to confidently welcome international families, handle efficient check-ins and check-outs, and coordinate resort services. Master safety protocols, child-focused procedures, accessibility support, clear signage, written communications, and complaint resolution using professional language, empathy, and organisation for superior guest experiences.

Elevify Advantages

Develop Skills

  • Resort operations mastery: manage check-in, services, and schedules efficiently.
  • Guest reception skills: greet families warmly, verify bookings, and explain services promptly.
  • Accessibility expertise: assist guests with special needs for safe and inclusive stays.
  • Safety and child care protocols: implement rules, mitigate risks, and safeguard children.
  • Complaint handling tactics: resolve issues calmly and provide suitable solutions.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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