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Hotel Receptionist Training

Hotel Receptionist Training
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Enhance front desk proficiency through practical training on check-in, check-out, reservations, upgrades, and overbooking management. Master guest interactions, complaint handling, service recovery, billing, payments, and corporate accounts. Develop strong time management, multitasking, professional behaviour, PMS operations, shift handovers, and collaboration with hotel departments.

Elevify Advantages

Develop Skills

  • Master reservations: confidently manage overbookings, upgrades, and walk-in guests.
  • Excel at front desk: proficiently handle check-ins, check-outs, and room assignments.
  • Develop billing expertise: accurately process payments, folios, refunds, and audits.
  • Learn service recovery: swiftly resolve complaints, noise issues, and difficult guests.
  • Enhance communication: effectively coordinate teams, log incidents, and manage busy shifts.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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