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Hotel Receptionist Training

Hotel Receptionist Training
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Enhance front desk proficiency through practical training on check-in, check-out, reservations, upgrades, and overbooking management. Master guest interactions, complaint handling, service recovery, billing, payments, and corporate accounts. Develop strong time management, multitasking, professional behaviour, PMS operations, shift handovers, and collaboration with hotel departments.

Elevify Advantages

Develop Skills

  • Master reservations: confidently manage overbookings, upgrades, and walk-in guests.
  • Excel at front desk: proficiently handle check-ins, check-outs, and room assignments.
  • Develop billing expertise: accurately process payments, folios, refunds, and audits.
  • Learn service recovery: swiftly resolve complaints, noise issues, and difficult guests.
  • Enhance communication: effectively coordinate teams, log incidents, and manage busy shifts.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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