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Hotel Front Desk Receptionist Training Course

Hotel Front Desk Receptionist Training Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Acquire practical expertise in hotel front desk duties: manage guest arrivals, check-ins, check-outs, and room preparations effectively. Develop skills in professional communication, bilingual service phrases, resolving billing issues, handling incidents like noise or delays, using PMS and POS systems, maintaining documentation, and applying stress management to uphold service standards consistently.

Elevify Advantages

Develop Skills

  • Guest communication mastery: handle check-in, complaints, and reviews with ease.
  • Billing dispute resolution: audit folios, explain charges, and prevent double bills.
  • Incident handling skills: manage noise, delays, and room issues with calm authority.
  • PMS and POS proficiency: run check-ins, vouchers, refunds, and reversals fast.
  • Peak-shift performance: triage guests, multitask, and stay resilient under stress.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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