Hotel and Catering Training
Elevate your hotel and catering operations through practical training in guest journey optimisation, F&B management, service standards, KPI analysis, and staff coaching—tailored for travel and tourism professionals aiming for improved ratings, efficient shifts, and loyal repeat guests.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Hotel and Catering Training equips you with practical strategies to enhance service quality rapidly. Master guest journey analysis, KPI interpretation, and complaint root cause identification. Develop precise SOPs, checklists, SMART standards, and seamless shift coordination. Apply real-world training techniques, feedback mechanisms, and action plans to confidently increase guest satisfaction, operational efficiency, and revenue generation.
Elevify Advantages
Develop Skills
- Guest journey mapping: optimise every hotel touchpoint from arrival to checkout.
- Hotel KPI analysis: interpret RevPAR, ADR and feedback to boost performance quickly.
- Shift and staffing management: plan rosters, brief teams and handle peak hotel demand.
- Service standards development: create clear SOPs, checklists and SMART goals that work.
- Training programme design: develop quick, targeted hotel and F&B training that sticks.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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