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Hospitality Reception Training

Hospitality Reception Training
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This course equips you with practical skills for handling check-ins, guest interactions, and front desk tasks confidently. Master precise English phrases for greetings, resolving issues, and managing complaints, along with PMS tools, overbooking solutions, local advice, multitasking, and time management to ensure seamless and professional guest experiences throughout their stay.

Elevify Advantages

Develop Skills

  • Professional check-in expertise: swift, courteous, and regulation-compliant arrivals.
  • Guest issue resolution: composed English responses to de-escalate and restore service.
  • Front desk efficiency: proficient use of PMS, room tracking, and standard procedures.
  • Local knowledge sharing: precise directions, safety advice, and personalised recommendations.
  • Multitasking proficiency: prioritise guests, handle queues, and maintain composure.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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