Hospitality Reception Training
Gain essential front desk skills for hospitality and tourism, covering professional check-ins, effective guest communication, complaint management, overbooking recovery, local recommendations, and multitasking techniques. Provide polished, confident service to international guests on every shift, ensuring smooth operations and high satisfaction.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This course equips you with practical skills for handling check-ins, guest interactions, and front desk tasks confidently. Master precise English phrases for greetings, resolving issues, and managing complaints, along with PMS tools, overbooking solutions, local advice, multitasking, and time management to ensure seamless and professional guest experiences throughout their stay.
Elevify Advantages
Develop Skills
- Professional check-in expertise: swift, courteous, and regulation-compliant arrivals.
- Guest issue resolution: composed English responses to de-escalate and restore service.
- Front desk efficiency: proficient use of PMS, room tracking, and standard procedures.
- Local knowledge sharing: precise directions, safety advice, and personalised recommendations.
- Multitasking proficiency: prioritise guests, handle queues, and maintain composure.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses come with a certificate?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course