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Hospitality and Management Course

Hospitality and Management Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

The Hospitality and Management Course equips you with practical tools to enhance guest satisfaction and optimise hotel operations. Learn to identify service issues from online reviews, develop effective SOPs, coordinate front office, housekeeping, and F&B teams, and create a seamless guest experience. You will also gain expertise in leadership, communication, and data-driven quality assurance for reliable, profitable results.

Elevify Advantages

Develop Skills

  • Identify hotel service failures quickly using reviews and on-site checks.
  • Develop practical SOPs and checklists to improve room readiness and cleanliness.
  • Lead small hotel teams with clear briefings, feedback, and coaching for change.
  • Redesign guest journeys at check-in, rooms, and breakfast for smoother experiences.
  • Monitor service KPIs with simple dashboards and reports for swift enhancements.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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