Car Rental Training
Acquire essential skills for excelling in airport car rental operations within the travel and tourism sector. Delve into fleet tracking, demand forecasting, cleaning processes, risk mitigation, and customer dispute resolution to enhance revenue streams, uphold brand reputation, and ensure seamless rental services that meet high-volume demands.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Gain hands-on expertise to manage efficient and lucrative car rental operations at bustling airports. Master fleet monitoring, cleaning and upkeep scheduling, demand prediction, yield optimisation, and strategic overbooking to safeguard earnings. Develop assurance in managing risks, key performance indicators, and resolving challenging customer interactions using proven scripts, de-escalation methods, and service recovery techniques for instant application.
Elevify Advantages
Develop Skills
- Airport fleet oversight: monitor, clean, and prepare vehicles swiftly during peak periods.
- Demand prediction: anticipate last-minute bookings and assign vehicles to maximise profitability.
- Yield safeguarding: implement overbooking, upgrades, and incentives without revenue loss.
- Risk mitigation: address safety, service, and personnel challenges in high-pressure airport settings.
- Customer conflict resolution: calm tense situations and convert grievances into lasting loyalty.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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