Head Waiter Training
Elevate your career with Head Waiter Training, mastering vital skills for bar and restaurant excellence. Gain expertise in crisis management, team leadership, guest recovery, and optimised service flow to navigate peak pressures, preserve exceptional guest experiences, and ensure seamless operations throughout every shift. This course equips you to lead confidently and deliver consistent results in dynamic hospitality environments.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This practical Head Waiter Training course develops essential leadership, crisis management, and guest recovery abilities. Participants master smooth dining room operations, kitchen and bar coordination, staff shortage handling, complaint resolution, and team morale maintenance. Employ practical scripts, checklists, and templates to enhance service efficiency, safeguard guest satisfaction, and achieve reliable high standards each shift.
Elevify Advantages
Develop Skills
- Crisis management: Address equipment breakdowns and service disruptions promptly.
- Team leadership: Conduct briefings, mentor servers, and sustain high morale during stress.
- Dining room oversight: Optimise section balances, handle reservations, and maximise table turnover.
- Kitchen-bar coordination: Manage ticket pacing, delays, and guest satisfaction.
- Guest recovery: Swiftly resolve issues, offer compensations, and restore customer loyalty.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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