Head Waiter / Dining Room Manager Course
Elevate your skills as a Head Waiter or Dining Room Manager. This course covers scripting guest experiences, managing allergies and incidents, coordinating teams during busy periods, and using performance metrics to improve service efficiency, increase table turnover, and heighten guest satisfaction in restaurants and bars.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Gain practical skills to analyse dining operations, optimise seating arrangements, and enhance service flow from guest arrival to departure. Master scripting guest journeys, handling allergies and incidents, coordinating during peak hours, and improving real-time communication. Build strong leadership through defined roles, performance tracking, and quick training sessions to ensure your team provides swift, safe, and consistent service every shift.
Elevify Advantages
Develop Skills
- Service diagnostics: audit guest interactions, resolve bottlenecks, and accelerate table turnover.
- Guest journey design: craft welcoming scripts, effective upsells, and memorable farewells to increase revenue.
- Allergy and incident control: handle risks effectively, document occurrences, and safeguard the establishment.
- Team leadership: brief staff clearly, allocate service zones, and manage peak periods seamlessly.
- Performance coaching: monitor key performance indicators, conduct training drills, and rapidly enhance service standards.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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