Telephony Switching Equipment Operations Course
Gain expertise in telephony switching operations through practical training in routing, signalling, trunking, monitoring, and incident management. Develop skills to quickly diagnose issues, stabilise traffic, safeguard SLAs, and ensure reliable performance of carrier-grade voice networks. This course equips you to operate modern switching platforms confidently, minimising downtime and maintaining service quality.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Acquire hands-on skills to operate, monitor, and maintain modern telephony switching platforms effectively. Master call flows, routing, signalling, trunking, codecs, alarms, and redundancy. Implement structured incident response, diagnostics, remediation, and analysis to minimise downtime, uphold SLAs, and ensure dependable voice services.
Elevify Advantages
Develop Skills
- Incident triage and diagnostics: Utilise live alarms, traces, and KPIs to resolve faults swiftly.
- Digital exchange proficiency: Manage trunks, routing, codecs, and redundancy securely.
- Routing and signalling troubleshooting: Address SS7, SIP, CDR, and one-way audio problems.
- Monitoring and capacity management: Set up alerts, trunks, and tests to avoid outages.
- Rapid remediation: Reroute traffic, restore links, and confirm stable call flows.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.

Giulio CarloPrompt Engineering Student
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