Air Headset Course
Gain expertise in the Air Headset Mastery Course to effectively design, deploy, and troubleshoot professional telecom audio systems. Master pairing techniques, codec configurations, QoS management, interference reduction, and standard operating procedures to ensure crystal-clear voice quality in high-demand call centres and enterprise settings.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Acquire hands-on expertise in deploying, managing, and resolving issues with advanced headsets in demanding voice setups. Master pairing for DECT, Bluetooth, softphones, and IP devices, grasp codec and QoS principles, mitigate interference, and utilise structured SOPs for swift fixes. Conclude with templates, documentation, and policies ensuring reliable, high-quality calls at enterprise scale.
Elevify Advantages
Develop Skills
- Proficient in DECT and Bluetooth headset pairing for office setups.
- Skilled in VoIP codec selection like G.711, Opus, G.729 for optimal audio.
- Expert in QoS and RF optimisation to minimise Wi-Fi and wireless interference.
- Rapid troubleshooting of call issues such as echo, one-way audio or no sound.
- Implement standardised firmware, templates and SOPs for large-scale deployments.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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