office IT support course
Gain expertise in practical Office IT support by troubleshooting Word launch problems, optimising Outlook performance, fixing network printer issues, and employing secure remote tools. Develop skills in creating troubleshooting checklists, maintaining clear documentation, and communicating effectively with users in contemporary IT settings. This course prepares you to handle real-world scenarios efficiently, reducing downtime and enhancing workplace productivity.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This Office IT Support Course equips you with practical tools to confidently resolve common office IT problems. Master step-by-step fixes for Word startup failures, sluggish or frozen Outlook, and shared printer glitches. Utilise secure remote access tools, effective communication, precise ticketing, and proactive maintenance to swiftly address issues and ensure seamless daily operations.
Elevify Advantages
Develop Skills
- Troubleshoot Microsoft Office applications: rapidly resolve Word and Outlook problems in office environments.
- Support network printers: confidently diagnose and fix slow printing, blank pages, or print failures.
- Manage remote helpdesk processes: triage, prioritise, and log tickets professionally.
- Deliver secure remote assistance: operate remote tools safely with user-friendly communication.
- Implement preventive IT maintenance: perform quick checks, backups, and runbooks to minimise incidents.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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