messaging training
Messaging Training empowers technology professionals to produce clear, assured emails and instant messages, convert technical jargon into accessible language for non-technical executives, handle risk communications adeptly, and leverage practical templates and checklists to facilitate swifter, superior decision-making in the workplace. Participants master summarising statuses, selecting optimal communication channels, and applying culturally sensitive, inclusive phrasing across all technical correspondence.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This course equips you with skills to craft clear and confident emails and instant messages that elicit quick, precise responses. You will learn to summarise updates, articulate risks effectively, and simplify complex information into straightforward language for stakeholders. Gain proficiency in maintaining a professional tone, handling conflicts, and using inclusive language, supported by ready-to-use templates, checklists, and tools for efficient updates, incident reporting, and urgent communications.
Elevify Advantages
Develop Skills
- Write concise status emails that outline known facts, uncertainties, and action plans swiftly.
- Convert intricate technical concepts into simple language with executive-level impact summaries.
- Employ professional templates for emails and instant messages covering incidents, access requests, and courteous reminders.
- Select appropriate communication channels and tones, distinguishing formal emails from brief, polite instant messages.
- Incorporate succinct, inclusive, and culturally sensitive language in every technical communication.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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