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IT troubleshooting training

IT troubleshooting training
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Gain expertise in efficient IT troubleshooting through this practical course. Learners will diagnose email delivery failures, resolve mailbox and gateway faults, and implement core SPF, DKIM, DMARC protocols. Address laptop slowdowns with Windows tools, enhance system performance, and execute secure fixes. Handle chat, cloud applications, and shared drive disruptions using systematic processes, effective communication, and proactive measures to minimise repeat problems.

Elevify Advantages

Develop Skills

  • Diagnose email delivery: swiftly identify, analyse, and resolve undelivered messages.
  • Optimise Windows laptops: leverage native diagnostics to fix performance lags rapidly.
  • Stabilise cloud apps: quickly detect and correct chat and video disruptions.
  • Repair network drives: reinstate shared file access, rights, and connections.
  • Apply structured troubleshooting: use repeatable processes for diverse IT issues.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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