IT Technician Course
This course provides essential skills for IT technicians to troubleshoot Windows systems, secure small offices, manage help desk operations, repair networks and printers, and deliver remote support efficiently.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
The IT Technician Course equips you with practical skills to diagnose and resolve Windows desktop issues, secure small office setups, and handle help desk requests effectively. You'll learn straightforward processes for troubleshooting, preventive upkeep, data backups, and record-keeping, while enhancing your management of networks, file sharing, printers, and remote assistance to provide swift, dependable support and minimise repeated problems.
Elevify Advantages
Develop Skills
- Windows troubleshooting: resolve sluggish PCs, system crashes, and errors using reliable tools.
- Small office security: strengthen endpoints, apply system patches, and prevent typical threats.
- Help desk workflows: create tickets, SLAs, and escalation routes that operate efficiently.
- Network and printer repair: fix IP conflicts, file sharing, Wi-Fi, and printing problems promptly.
- Remote support mastery: provide secure RDP and PowerShell assistance in no time.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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