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IT support technician training

IT support technician training
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Acquire practical skills for IT support roles, covering ticket triage, SLAs, Windows accounts, Active Directory, Wi-Fi troubleshooting, printer fixes, and collaboration tools. Develop strong communication, documentation, and remote support abilities in this comprehensive programme.

Elevify Advantages

Develop Skills

  • Wi-Fi and network diagnostics: Resolve connectivity issues using essential CLI commands.
  • Printer and print server fixes: Address queues, spooler problems, and driver errors swiftly.
  • Windows and Active Directory recovery: Handle login failures, account locks, and domain integration.
  • User provisioning and file permissions: Set up accounts and secure shared resources efficiently.
  • Help desk communication skills: Manage tickets, meet SLAs, and engage difficult users professionally.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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