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IT Support Course
Master the essentials of IT support with our comprehensive IT Support Course, designed for technology professionals keen to level up their skills. Dive into troubleshooting email problems, network connectivity basics, and email server management. Get solid knowledge in email system fundamentals, implement effective solutions, and analyse logs accurately. Learn to document and report clearly, ensuring issues don't recur in the future. This high-quality, practical course is your ticket to becoming an IT support expert.
- Master email troubleshooting: Diagnose and fix common email issues efficiently.
- Network diagnostics: Use tools like ping and traceroute for connectivity fixes.
- Email server management: Configure, update, and monitor server performance effectively.
- Log analysis skills: Spot patterns and understand server logs for proactive support.
- Technical documentation: Document troubleshooting steps and write clear technical reports.

4 to 360 hours of flexible workload
certificate recognized by the Ministry of Education
What Will I Learn?
Master the essentials of IT support with our comprehensive IT Support Course, designed for technology professionals keen to level up their skills. Dive into troubleshooting email problems, network connectivity basics, and email server management. Get solid knowledge in email system fundamentals, implement effective solutions, and analyse logs accurately. Learn to document and report clearly, ensuring issues don't recur in the future. This high-quality, practical course is your ticket to becoming an IT support expert.
Elevify Advantages
Develop Skills
- Master email troubleshooting: Diagnose and fix common email issues efficiently.
- Network diagnostics: Use tools like ping and traceroute for connectivity fixes.
- Email server management: Configure, update, and monitor server performance effectively.
- Log analysis skills: Spot patterns and understand server logs for proactive support.
- Technical documentation: Document troubleshooting steps and write clear technical reports.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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