Conversational AI Course
This course equips learners with practical skills to build, deploy, and optimize conversational AI assistants, focusing on design, security, integration, and performance improvement for real-world applications.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
The Conversational AI Course teaches you how to scope and design an internal assistant, choose the suitable NLU platform, define intents and entities, and create effective dialogue flows for chat or voice. Learn to manage PII, log interactions responsibly, integrate with authentication and ticketing systems, and apply metrics, error analysis, and A/B testing to continuously enhance real-world performance.
Elevify Advantages
Develop Skills
- Design hybrid chat flows: smooth self-service, failure recovery, and handoff.
- Build secure IT helpdesk bots: intents, entities, and backend integrations.
- Optimise channel UX: tailor flows for voice, chat, latency, and compliance.
- Craft robust NLU: define intents, sample utterances, and slot strategies fast.
- Monitor and improve bots: log data, track KPIs, and run A/B tests.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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