AI Course
Construct practical AI support assistants from the ground up. Acquire knowledge in NLP fundamentals, search and retrieval techniques, RAG, evaluation, and iteration processes to create, prototype, and launch dependable AI systems that boost customer support and streamline internal operations in technology settings.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Gain skills to build and assess effective AI support assistants comprehensively. Master NLP basics, tokenisation, embeddings, semantic similarity, plus dense, lexical, and hybrid retrieval for precise QA. Develop prototypes, leverage RAG and generation methods, establish intents and metrics, and formulate an enhancement plan with solid evaluation and monitoring.
Elevify Advantages
Develop Skills
- Design AI support prototypes: rapidly construct minimal viable end-to-end assistant workflows.
- Engineer datasets: develop QA pairs, paraphrases, and test scenarios for support AI systems.
- Implement intelligent retrieval: integrate lexical, dense, and hybrid search methods for QA.
- Apply RAG and LLM prompting: produce reliable, contextually grounded support responses.
- Evaluate and refine: monitor key metrics, minimise hallucinations, and deploy secure AI solutions.
Suggested Summary
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