Social Service Assistant Training
Gain essential competencies for social service assistants, including client intake and triage, appointment scheduling, records management, confidentiality protocols, documentation standards, and effective communication. Empower yourself to support social workers and deliver accurate, empathetic client services in dynamic environments.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This programme equips you with practical skills to handle demanding schedules, arrange appointments, and maintain precise client records. Master effective intake and triage processes, documentation protocols, and data privacy measures. Develop robust communication abilities via phone, email, and writing to assist clients seamlessly while ensuring your team remains organised, compliant, and responsive.
Elevify Advantages
Develop Skills
- Client intake and triage: collect vital information, evaluate priority, and direct cases promptly.
- Records management: organise, safeguard, and review client files to meet compliance standards.
- Scheduling assistance: handle calendars, waiting lists, and reminders for social workers.
- Data confidentiality: secure client information across calls, files, and digital systems.
- Professional communication: craft clear, compassionate messages in English.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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