Personal Services Sector Manager Training
Develop leadership skills for social care teams. Master service models, scheduling, risk management, KPIs, and staff support to boost client safety, outcomes, and satisfaction in personal services.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Acquire practical tools to organise teams, define roles, and allocate clients for safe, consistent support. Master effective scheduling, KPI monitoring, compliance with authorities, and enhancements in quality, risk, and documentation. Implement strategies for staff wellbeing, communication, and ongoing improvement for reliable service delivery and superior outcomes.
Elevify Advantages
Develop Skills
- Design care teams with clear roles, caseload models, and escalation routes.
- Track KPIs using simple dashboards for visits, incidents, and outcomes.
- Lead quality and risk management through care plans, safety checks, and investigations.
- Plan rotas smartly to match staffing with client needs via flexible, safe schedules.
- Support staff wellbeing with supervision, training, and stress reduction practices.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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