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Night Supervisor Training

Night Supervisor Training
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This course provides practical strategies for night supervisors to handle difficult shifts confidently. Participants will learn trauma-informed care, de-escalation techniques, crisis communication, and supporting guests with complex needs and vouchers. Key skills include safety protocols, security measures, staff guidance, and precise documentation to safeguard guests, staff, and property while upholding dignity and regulatory compliance throughout each shift.

Elevify Advantages

Develop Skills

  • Trauma-informed supervision: Implement safety and dignity protocols swiftly in hotel settings.
  • Night crisis de-escalation: Apply calm communication, tone, and positioning to resolve conflicts.
  • Complex guest management: Address vouchers, rights, and referrals to social services effectively.
  • Night safety leadership: Evaluate risks, guide staff, and determine needs for police or EMS response.
  • Incident reporting mastery: Document events accurately for handover to day managers and agencies.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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