Night Supervisor Training
Night Supervisor Training prepares social work professionals for night shifts by teaching trauma-informed care, de-escalation methods, safety leadership, and thorough documentation. It ensures the protection, dignity, and support of guests and staff during high-pressure situations, promoting compliance and effective crisis management.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This course provides practical strategies for night supervisors to handle difficult shifts confidently. Participants will learn trauma-informed care, de-escalation techniques, crisis communication, and supporting guests with complex needs and vouchers. Key skills include safety protocols, security measures, staff guidance, and precise documentation to safeguard guests, staff, and property while upholding dignity and regulatory compliance throughout each shift.
Elevify Advantages
Develop Skills
- Trauma-informed supervision: Implement safety and dignity protocols swiftly in hotel settings.
- Night crisis de-escalation: Apply calm communication, tone, and positioning to resolve conflicts.
- Complex guest management: Address vouchers, rights, and referrals to social services effectively.
- Night safety leadership: Evaluate risks, guide staff, and determine needs for police or EMS response.
- Incident reporting mastery: Document events accurately for handover to day managers and agencies.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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