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Quality Management in Archives and Libraries Course

Quality Management in Archives and Libraries Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This course equips you to evaluate cataloging and user service issues, create precise quality indicators, and establish SMART, measurable goals. Master practical workflows for identifying errors, gathering feedback, and monitoring services, while developing action plans, handling risks, and maintaining improvements using straightforward tools, templates, and continuous training methods.

Elevify Advantages

Develop Skills

  • Design quality metrics to establish clear indicators for cataloging and service performance.
  • Write SMART objectives to define precise, measurable quality targets for library settings.
  • Implement cataloging QA workflows to quickly detect, fix, and avoid record and MARC errors.
  • Improve user services by standardising desk scripts, surveys, and feedback mechanisms.
  • Plan for risks and actions to identify hazards, execute remedies, and maintain quality advancements.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

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EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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