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Receptionist & Concierge Course

Receptionist & Concierge Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This practical Receptionist and Concierge Training Programme develops essential front-desk communication, visitor registration, and access control skills, with emphasis on safety and professionalism. Participants will learn effective greeting protocols, de-escalation techniques, multitasking methods, and time management principles. Additionally, master secure package handling, logging procedures for digital and paper records, chain-of-custody protocols, and responses to suspicious items to safeguard people, property, and information daily.

Elevify Advantages

Develop Skills

  • Master front-desk communication: greet visitors warmly, de-escalate tensions, and provide clear directions swiftly.
  • Implement visitor access control: verify identifications, issue security badges, and adhere to protocols strictly.
  • Handle packages securely with chain-of-custody: log entries accurately, store safely, and release with verification.
  • Optimise reception time management: prioritise tasks effectively, multitask efficiently, and maintain composure always.
  • Respond to incidents competently: identify suspicious items promptly, take safe actions, and document thoroughly.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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