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Reception Technique Course

Reception Technique Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This course equips you with vital front desk competencies for seamless, professional guest interactions. Master check-in and check-out protocols, reservation management, payment transactions, and data privacy compliance. Hone communication skills, complaint management, and service recovery techniques, while liaising effectively with housekeeping, maintenance, concierge, and food & beverage teams. Build assurance in serving international guests, overcoming language challenges, and fulfilling unique requests via targeted hands-on sessions.

Elevify Advantages

Develop Skills

  • Master front desk operations through realistic check-in, check-out, and payment simulations.
  • Cultivate professional reception poise with assured greetings and precise room information delivery.
  • Excel in guest interactions by managing calls, emails, and directions with refined clarity.
  • Resolve complaints swiftly using proven de-escalation and recovery strategies.
  • Optimise cross-department workflows with housekeeping, F&B, and maintenance teams.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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