Reception and Switchboard Hostess Training
Elevate your reception and switchboard hostess skills for contemporary secretarial positions. Gain expertise in professional phone etiquette, visitor management, security protocols, confidentiality practices, and practical scripts plus tools to remain composed, organised, and productive even on the busiest days.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Enhance your front desk capabilities with this hands-on Reception and Switchboard Hostess Training course. Master efficient desk organisation, professional telephone etiquette, streamlined visitor management procedures, and ready scripts for routine and challenging scenarios. Build strong security consciousness, confidentiality standards, and stress resilience to manage high-pressure periods with poise, ensuring a professional and dependable first impression daily.
Elevify Advantages
Develop Skills
- Design efficient front desk workflows for quick and organised reception and switchboard operations.
- Handle professional phone interactions by greeting, routing, and managing multiline calls smoothly.
- Manage visitors and lobby effectively through guest registration, waiting area control, and VIP access.
- Master difficult interactions using proven scripts to calm upset callers and visitors.
- Apply security and confidentiality protocols including access control, privacy measures, and logging at reception.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses come with a certificate?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course