Medical Reception Course
This course provides essential skills for managing medical reception duties, including patient intake, appointment scheduling, communication, organization, and reporting to ensure efficient and professional clinic operations.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
The Medical Reception Course equips you with practical tools to manage busy front desks confidently. Learn clear patient arrival procedures, triage basics, and privacy rules, plus scripts for calls, scheduling, delays, and no-shows. Develop strong communication and de-escalation skills, apply infection control at the desk, and use checklists, reports, and workflows to keep daily operations organised, safe, and professional.
Elevify Advantages
Develop Skills
- Patient intake mastery: apply fast, accurate ID, triage, and privacy steps.
- Appointment control: schedule, confirm, and manage no-shows with clear scripts.
- De-escalation tactics: handle angry or late patients with calm, firm communication.
- Front desk organisation: streamline workflow, documents, and infection control.
- Daily clinic reporting: use checklists and metrics to track flow and improve service.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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