Mail Course
The Professional Mail Communication Course empowers Secretariat staff to excel in business correspondence. Participants learn to structure letters and emails clearly, use polite yet firm language for sensitive issues like payments and complaints, produce effective meeting minutes, and adhere to impeccable formatting and etiquette standards. This ensures every communication safeguards professional relationships and delivers swift, positive outcomes.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This course equips you with skills to compose clear, structured business letters and emails that elicit prompt and accurate replies. You will master plain English, impactful subject lines, logical flow, and appropriate formality levels for diverse recipients. Gain expertise in polite yet assertive language for handling payments, complaints, and delays, along with crafting precise meeting minutes and action items, while applying professional formatting, proofreading, and email etiquette for dependable, refined correspondence.
Elevify Advantages
Develop Skills
- Professional email structure: craft clear, polished messages quickly.
- Polite yet firm wording: manage payments, delays, and complaints effectively.
- Meeting emails and minutes: produce concise summaries and action-oriented notes.
- Clear, concise style: employ plain English, compelling subjects, and accurate details.
- Formatting and etiquette: proofread meticulously, protect data, and observe email protocols.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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