Administrative Receptionist Course
Gain expertise in front-desk communication, appointment scheduling, call handling, and documentation through this Administrative Receptionist Course. Tailored for secretariat professionals, it equips you to confidently manage patients, staff, and information with professionalism in medical and wellness environments. This practical training covers greetings, de-escalation, privacy, phone etiquette, triage, voicemail, scheduling, calendar management, documentation, pricing, and software tools for efficient shifts.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This practical Administrative Receptionist Course enhances front-desk skills in medical and wellness settings. Master professional greetings, de-escalation techniques, privacy protocols, phone etiquette, call triage, voicemail management, accurate scheduling, calendar oversight, documentation, pricing communication, and utilisation of software, templates, and checklists for organised, efficient operations.
Elevify Advantages
Develop Skills
- Front desk professionalism: manage check-in, privacy, and patient flow with ease.
- Phone etiquette mastery: handle urgent calls, triage, and transfers like a pro.
- Smart scheduling: control calendars, avoid conflicts, and reduce waiting times.
- Clear documentation: log messages, organize records, and streamline daily handovers.
- Service and pricing communication: explain options, set boundaries, and escalate wisely.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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