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Administrative Reception Agent Training

Administrative Reception Agent Training
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This concise training builds front desk confidence through practical skills in customer service scripts, phone etiquette, visitor procedures, delivery handling and task prioritisation. You will also learn safety communication, emergency support, lobby maintenance, tech tools, data privacy and KPI tracking to ensure reliable service excellence.

Elevify Advantages

Develop Skills

  • Professional scripts for handling VIPs, callers and walk-ins with calm authority.
  • Emergency response skills to guide alarms, evacuations and incident logs clearly.
  • Reception procedures to manage visitors, deliveries and calls securely.
  • Tech-savvy front desk operations using booking tools, phone systems and visitor software efficiently.
  • Lobby operations to maintain a spotless, compliant reception ready for peak traffic.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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