Administrative Reception Agent Training
Administrative Reception Agent Training equips you with essential front desk skills for secretariat and corporate settings. Master professional communication, emergency response, visitor management, phone handling and lobby upkeep to deliver consistent high-quality service daily. This practical course covers customer service scripts, safety protocols, technology tools, privacy measures and performance KPIs for confident performance.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This concise training builds front desk confidence through practical skills in customer service scripts, phone etiquette, visitor procedures, delivery handling and task prioritisation. You will also learn safety communication, emergency support, lobby maintenance, tech tools, data privacy and KPI tracking to ensure reliable service excellence.
Elevify Advantages
Develop Skills
- Professional scripts for handling VIPs, callers and walk-ins with calm authority.
- Emergency response skills to guide alarms, evacuations and incident logs clearly.
- Reception procedures to manage visitors, deliveries and calls securely.
- Tech-savvy front desk operations using booking tools, phone systems and visitor software efficiently.
- Lobby operations to maintain a spotless, compliant reception ready for peak traffic.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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