Sales Assistant Training
Gain essential skills for fashion retail sales assistants: understand customer needs, merchandise key areas like entrances, jeans walls, shoes and accessories, handle peak periods effectively, drive sales through upselling and cross-selling, and ensure smooth shift handovers to maintain high service and sales performance daily.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This practical course equips sales assistants with confidence for shop floor duties, including greeting various shoppers, asking targeted questions on needs, and resolving conflicts calmly. It covers assisting hesitant customers, optimising layouts for entrances, jeans, shoes and accessories, managing rushes, and tracking progress with KPIs and shift reviews to boost daily results.
Elevify Advantages
Develop Skills
- Retail merchandising basics: plan fixtures, group products, and rotate stock fast.
- Fashion customer insight: read segments, footfall, and in-store expectations.
- Area setup mastery: entrance, jeans wall, shoes, and accessories that sell more.
- High-impact sales assistance: greet, probe needs, upsell, and cross-sell with ease.
- Busy-shift operations: manage queues, handovers, KPIs, and store standards.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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