4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This hands-on programme develops robust skills in order handling, communication and record-keeping to manage enquiries precisely from initial contact to invoice completion. Master templates, checklists and CRM tools, coordinate priority shipments, settle invoice issues, issue credit memos and compile concise reports, enabling fewer errors, quicker replies and streamlined daily operations.
Elevify Advantages
Develop Skills
- Rapid order handling: record, verify and document sales orders without mistakes.
- Precise CRM management: log essential customer and shipment details reliably.
- Effective customer interactions: address concerns, manage expectations and conclude calls smoothly.
- Efficient invoicing: generate bills, correct errors and process credit notes accurately.
- Organised admin workflow: prioritise duties, group communications and provide clear updates.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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