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Customer Service in the Sales Process Course

Customer Service in the Sales Process Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Gain confidence in greeting customers, understanding their needs, and smoothly guiding them from fitting room to checkout. Master de-escalation techniques, clear refund policies, objection handling, and persuasive closing strategies. Develop solid product knowledge, offer practical garment care tips, and leverage follow-up and feedback for continuous improvement in every customer interaction.

Elevify Advantages

Develop Skills

  • Master de-escalation to quickly calm upset customers using effective phrases.
  • Craft high-impact greetings that build instant trust and rapport.
  • Handle objections on price, fit, and quality to secure more sales.
  • Provide needs-based styling advice matching outfits to individual customers.
  • Implement after-sales follow-up with care tips to boost customer loyalty.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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