Customer Service in the Sales Process Course
Elevate your sales performance through superior customer service: deliver impactful greetings, quickly assess needs, expertly handle objections, soothe frustrated customers, and confidently close deals, all while fostering loyalty and repeat business to enhance your professional standing.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Gain confidence in greeting customers, understanding their needs, and smoothly guiding them from fitting room to checkout. Master de-escalation techniques, clear refund policies, objection handling, and persuasive closing strategies. Develop solid product knowledge, offer practical garment care tips, and leverage follow-up and feedback for continuous improvement in every customer interaction.
Elevify Advantages
Develop Skills
- Master de-escalation to quickly calm upset customers using effective phrases.
- Craft high-impact greetings that build instant trust and rapport.
- Handle objections on price, fit, and quality to secure more sales.
- Provide needs-based styling advice matching outfits to individual customers.
- Implement after-sales follow-up with care tips to boost customer loyalty.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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