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Back Office Operations Course

Back Office Operations Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

Gain expertise in efficient back office operations for managing office equipment orders. Master order handling basics, inventory principles, and CRM data accuracy, while implementing automation tools, templates, and standard procedures to minimise errors and delays. Develop proficiency in performance metrics, task prioritisation, communication strategies, and risk management to process more orders precisely, update customers promptly, and ensure seamless, compliant order fulfilment.

Elevify Advantages

Develop Skills

  • Master order management: Process intricate B2B orders swiftly and precisely.
  • Excel in CRM and ERP data handling: Input, integrate, and verify sales orders flawlessly without revisions.
  • Implement basic automation: Leverage checklists, macros, and workflows to reduce administrative workload.
  • Drive operations with KPIs: Monitor cycle times, fulfilment rates, and error levels in sales back office.
  • Optimise customer service: Handle delays, returns, and service agreements effectively to retain business.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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