4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This course provides a clear, step-by-step guide to greeting customers, asking the right questions, and assisting with fitting room experiences that lead to assured purchase decisions. You will learn practical scripts for making recommendations, addressing price concerns, closing sales smoothly, and managing challenging scenarios, along with role-playing exercises, performance metrics, and a two-week action plan to rapidly increase sales conversions and encourage return visits.
Elevify Advantages
Develop Skills
- Structured retail sales process: greet, discover needs, recommend, close, and follow up.
- Apparel styling and add-on sales: assemble outfits, upsell, and cross-sell efficiently.
- In-store objection handling: address price worries and safeguard profit margins.
- Retail closing and loyalty building: finalise sales and promote repeat visits effortlessly.
- Managing difficult customers: de-escalate tensions, restore service, and preserve relationships.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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