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Retail Course
Level up your retail career with our comprehensive Retail Course, designed for professionals looking to do well in Singapore's fast-paced retail scene. Master customer service, including how to handle complaints and understand what customers want, while sharpening your communication skills. Discover merchandising techniques like product placement and visual principles. Improve the customer experience through loyalty programmes and personalisation. Learn sales strategies, including upselling and building rapport, and get good at the basics of inventory management. Sign up now to boost your retail skills!
- Master customer service: Resolve complaints and understand customer needs effectively.
- Optimise merchandising: Implement product placement and visual merchandising strategies.
- Enhance customer experience: Develop loyalty programmes and personalise retail interactions.
- Boost sales techniques: Excel in upselling, cross-selling, and closing sales efficiently.
- Manage inventory: Track stock, handle overstock, and plan replenishment strategies.

4 to 360 hours of flexible workload
certificate recognized by the Ministry of Education
What Will I Learn?
Level up your retail career with our comprehensive Retail Course, designed for professionals looking to do well in Singapore's fast-paced retail scene. Master customer service, including how to handle complaints and understand what customers want, while sharpening your communication skills. Discover merchandising techniques like product placement and visual principles. Improve the customer experience through loyalty programmes and personalisation. Learn sales strategies, including upselling and building rapport, and get good at the basics of inventory management. Sign up now to boost your retail skills!
Elevify Advantages
Develop Skills
- Master customer service: Resolve complaints and understand customer needs effectively.
- Optimise merchandising: Implement product placement and visual merchandising strategies.
- Enhance customer experience: Develop loyalty programmes and personalise retail interactions.
- Boost sales techniques: Excel in upselling, cross-selling, and closing sales efficiently.
- Manage inventory: Track stock, handle overstock, and plan replenishment strategies.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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