Retail Assistant Course
Gain essential skills as a retail assistant, covering customer service, fitting room management, loss prevention, visual merchandising, time management and store safety. Acquire practical scripts and routines to enhance sales, cut shrinkage and maintain a seamless sales floor operation. This course equips you to excel in high-pressure retail environments with confidence and efficiency.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Enhance your front-line retail skills through this concise, hands-on course tailored to actual shift challenges. Master straightforward service protocols, rapid communication techniques, fitting room oversight, fundamental loss prevention, and swift visual standards. Develop expertise in time management, compact routines, and safety protocols to navigate peak hours assuredly, aid your colleagues, and deliver a seamless, effective shopping journey for all customers.
Elevify Advantages
Develop Skills
- Manage fitting rooms efficiently to control flow, minimise shrinkage and safeguard inventory swiftly.
- Deliver smooth retail service by greeting, assisting customers and closing sales effectively during peak times.
- Use effective customer dialogue scripts to address complaints, upsell products and resolve issues promptly.
- Perform quick visual merchandising tasks like folding, facing and resetting displays to drive sales.
- Optimise retail time management by prioritising tasks, staying organised and ensuring floor safety.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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