Department Head Training
Gain essential skills as a retail department head: manage daily operations, coach teams in women’s apparel, enhance KPIs, recover from sales drops, and mitigate risks using checklists, micro-learning modules, and a structured 4-week recovery plan for sales and operations.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This program equips department heads with practical strategies to coach teams effectively, manage shifts efficiently, and improve performance rapidly. Participants will master structured training methods, daily briefing protocols, and motivation techniques to uphold high standards. Key areas include KPI tracking, sales analysis, 4-week recovery plans, risk assessment, and root cause analysis, enabling confident stabilisation and sustained success in retail operations.
Elevify Advantages
Develop Skills
- Retail coaching expertise: provide real-time feedback, role-plays, and bite-sized learning sessions.
- Daily leadership practices: conduct briefings, floor walks, and shift-end reviews.
- KPI-focused decision-making: analyse sales reports and metrics to drive quick improvements.
- Sales turnaround strategies: develop 4-week plans for inventory, staffing, and service.
- Risk management proficiency: address staff shortages, customer issues, and operational disruptions.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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