Commerce Employee Training
Commerce Staff Training develops capable retail teams proficient in customer service, time management, safety measures, and store operations. It empowers staff to tackle busy periods, address complaints, secure inventory, and increase sales through professional and courteous service, ensuring reliable daily performance.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Commerce Staff Training equips you with practical skills to manage peak shifts confidently. Gain simple tools for time management, clear communication, and effective upselling while upholding service standards. Master checklists, dialogue templates, safety protocols, incident handling, loss prevention fundamentals, and policy guidelines to serve customers well, safeguard the store, and deliver consistent performance daily.
Elevify Advantages
Develop Skills
- Quick retail task prioritisation: focus on safety, service, and operations during high pressure.
- Customer dispute handling: swiftly calm pricing and promotion conflicts.
- Busy sales conversations: concise, courteous scripts for upselling and loyalty programmes.
- Core store operations: POS fundamentals, stock handling, and fitting room management.
- Retail risk management: incident documentation, loss prevention, and child safety procedures.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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