Business Operations Course
This course provides essential skills for optimizing e-commerce operations, focusing on efficiency, cost reduction, and performance improvement in fulfilment processes.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
The Business Operations Course equips you with practical tools to streamline e-commerce order fulfilment, enhance KPIs, and reduce cost per order. Learn to map processes, analyse value streams, optimise picking and layout, and balance cost with service. Acquire clear methods for minimising errors, increasing throughput, and designing a future-state fulfilment system backed by data, dashboards, and continuous improvement.
Elevify Advantages
Develop Skills
- Design lean order flows: map end-to-end fulfilment and remove waste quickly.
- Master warehouse KPIs: track accuracy, speed, and cost with straightforward formulas.
- Cut cost per order: optimise labour, packaging, and carrier choices in weeks.
- Boost throughput: refine layout, slotting, and picking methods for peak demand.
- Reduce errors and returns: apply QA checks, cycle counts, and poka-yoke tools.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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