After-Sales Technician Training
Acquire essential after-sales technician skills: swiftly diagnose faults, execute safe repairs, determine repair or revisit options, handle parts and reports, and communicate effectively with customers to elevate service standards and efficiency. This training equips technicians with structured approaches to tackle washing machine E21 and drainage issues from initial contact to completion.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
After-sales Technician Training provides a structured, hands-on method to manage washing machine E21 and drainage faults from initial call to final documentation. Master systematic diagnostics, secure on-site testing, and detailed repairs for pumps, hoses, sensors, and control boards. Enhance first-visit resolution rates, schedule follow-ups, oversee parts and records, and confidently share insights and upkeep advice.
Elevify Advantages
Develop Skills
- On-site diagnostics: conduct safe test cycles, inspect components, identify faults quickly.
- Drain and pump repairs: clear blockages, test parts, replace faulty units efficiently.
- Repair decisions: assess fix versus revisit, prepare parts, establish time and cost boundaries.
- Customer communication: explain problems clearly, manage expectations, resolve complaints.
- Service reporting: record faults, parts, and images to optimise processes and stock.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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