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MCO course

MCO course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This MCO Course equips you with practical strategies to rapidly enhance store performance. You will learn to create 8-12 week action plans, establish key performance indicators (KPIs), and conduct straightforward A/B tests to drive sales growth. Gain expertise in customer service protocols, minimising complaints, and optimised scheduling, while leveraging dashboards, escalation procedures, and sales methods customised for mid-range fashion retail to achieve consistent weekly improvements confidently.

Elevify Advantages

Develop Skills

  • Mastery of retail KPIs: swiftly track, analyse, and respond to essential fashion store metrics.
  • Effective action planning: develop 8-12 week plans with defined responsibilities, timelines, and measurable KPIs.
  • Sales optimisation: implement merchandising, promotions, and sales scripts to boost store conversion rates.
  • Service excellence: streamline queues, standardise customer interactions, and swiftly address complaints.
  • Team performance enhancement: optimise scheduling based on footfall and coach teams with straightforward daily routines.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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