course on business project
Gain expertise in Click & Collect for retail management professionals through this comprehensive course. Explore omnichannel strategies, technology integration, store operations, performance KPIs, and risk management to successfully design, launch, and optimise high-impact fulfillment projects that drive sales and efficiency.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This practical course equips you to design and launch effective Click & Collect initiatives end-to-end. Master fulfillment models, customer journeys, KPIs, financial impacts, IT architecture, OMS, and testing. Develop robust project plans, manage risks and costs, prepare stores for operations, and craft marketing strategies for successful rollouts.
Elevify Advantages
Develop Skills
- Omnichannel strategy: Design Click & Collect customer journeys to increase retail sales.
- Tech integration: Integrate OMS, POS, and e-commerce systems for smooth order fulfilment.
- Store operations: Optimise store layouts, staffing, and processes for efficient pickups.
- Project leadership: Plan and lead cross-functional retail projects effectively.
- Performance analytics: Monitor KPIs, risks, and ROI to evaluate fulfillment success.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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