Internal Quality Audit Training
Gain mastery in conducting internal quality audits for service operations. This course teaches planning risk-based audits, mapping key processes, gathering evidence, identifying nonconformities, and producing clear reports with recommendations to boost compliance, efficiency, and informed management decisions.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Acquire practical skills in internal quality auditing: plan and conduct efficient audits, map service processes using SIPOC, swimlanes, and RACI, collect evidence via checklists and interviews, spot and classify nonconformities with root cause analysis, evaluate risks, and create precise reports and recommendations that promote corrective actions, compliance, and strong management choices.
Elevify Advantages
Develop Skills
- Plan risk-based internal audits: define scope, sampling, and focused objectives.
- Map service processes fast: SIPOC, swimlanes, RACI for quality control.
- Gather solid audit evidence: smart checklists, interviews, and document review.
- Identify and classify nonconformities: write clear findings and root causes.
- Draft sharp audit reports: actionable recommendations, owners, and timelines.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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