BPM (Business Process Management) Training
Acquire expertise in BPM for order-to-delivery operations: map existing AS-IS processes, engineer improved TO-BE workflows, address root causes, and establish KPIs. Utilise practical methodologies to minimise errors, accelerate fulfilment cycles, and synchronise operations with organisational objectives in management and administration contexts.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This BPM Training equips participants with essential tools to optimise Order-to-Delivery processes. Master documentation of AS-IS workflows, precise scoping, root cause analysis techniques, and TO-BE process design to eliminate errors and reduce delays. Gain proficiency in KPI formulation, dashboard creation, benchmarking practices, and crafting implementation roadmaps incorporating robust change management and governance for sustainable, quantifiable outcomes.
Elevify Advantages
Develop Skills
- Text-based BPMN modelling: convert complex procedures into streamlined process flows.
- AS-IS and TO-BE mapping: document current states, redesign, and optimise order-to-delivery processes.
- KPI design for O2D: establish, compute, and monitor key logistics performance metrics.
- Root cause analysis: utilise 5 Whys, Fishbone diagrams, and Pareto analysis to resolve order issues swiftly.
- Implementation roadmap: develop phased deployment plans, governance frameworks, and change management strategies.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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